The most common questions and answers to and from myStandards are listed below.
What sort of reference material do you produce?
Are you ISO accredited and or do you follow ISO guidelines during production?
What do I do if I encounter an issue with a Nano-Pellet?
What is the “NP” added to the name of the reference materials?
What do the abbreviations PCM, RCM and CRM mean?
Can I edit or cancel my order after I have placed it?
What is the commodity code (HS-Code) of the Nano-Pellets?
How do you process the material purchased from another manufacturer?
Do you use binders and if so, what kind of binders do you use?
Are the Nano-Pellets available in different sizes?
What is GeoReM and what are the preferred values?
For which analytical methods are the Nano-Pellets suitable?
Are the Nano-Pellets polishable?
Will the Nano-Pellets fit my sample mount?
How do I store the Nano-Pellets?
Do you ship internationally?
How do you ship the Nano-Pellets?
How long does it take for the goods to arrive after I place the order?
How much are the shipping costs?
Can I track the shipment of my package?
What payment options are available?
What currencies do you accept?
Who pays the import duties and taxes?